Italy: 02. Organisations, Services, 3W (Who does What, Where)

List below all organisations you know working in this Country that can be relevant to migrants and refugees, any clinic, for example, is relevant. Please put here AL Contacts Spreadsheet (only AL vols can see this) all organisations’ private contacts. 


Who, which organisation What, which services Where Public contacts of the organisation (email, FB page, hotline phone) Last contact
Asilo in Europa Legal Bologna,

an Italian NGO based in Bologna (Italy) and focuses on asylum protection in the EU. Their main aims are to promote the development of a common understanding of the European dimension of asylum law, as well as to improve the exchange of information among NGOs that work in different countries.
Ambulatorio Medico Popolare Healthcare 28 Via dei Transiti,


Phone: (answering machine only)


Voluntary organization providing healthcare to all. 

Open Mondays (15:30-19:00) by appointment and Thursdays (19:00-21:00) without appointment

ASGI – Associazione Studi Giuridici Sull’Immigrazione Legal 7 Via Gerdil,


tel: +39.0114369158


Legal studies association whose members include lawyers, judges and university professors. Work closely in network and provide legal assistance, awareness raising, campaigns, and denunciation of conditions in detention centers.
Associazione Centro Astalli Various (legal, healthcare, food, accommodation, integration, etc) Via delgi Astalli 14/a,


tel: +39/06/6992.5099


Organization providing assistance mainly to asylum seekers and refugees but which also provides assistance to undocumented migrants
NAGA – Associazione Volontaria di Assistenza Socio-Sanitaria e per i Diritti di Stranieri e Nomadi Various (legal, healthcare, integration) 22 Viale Bligny,


tel: +39/02/583.01420



  • General and specialized health care to undocumented migrants in Milan through appointment (02 58102599 or visit office)
  • Clinic for regularised migrants (asylum seekers, refugees) w/o appointment (Doctors are available Monday to Friday: 9:00-12:00 and 14:00-17:00; Wednesdays: 19:30-21:00) 
  • Legal service surgeries Monday to Friday, 19:00-21:00. No appointment needed. Info: 02.58102599 or
  • Immigration desk surgeries are held every Tuesday and Thursday, from 14:00 onwards; and Wednesday from 9:00 by appointment only (call 02.58102599 or visit office)
Organizzazione di Volontariato Amici del Terzo Mondo Various (legal, healthcare, integration) Via F. Strupp 15, Marsala tel: +39/0923/712.435


Association aims to meet basic and practical needs of migrants (provides medicine and health care, helps to find housing and work). Holds Italian classes and stimulates cultural initiatives of migrants.
Poliambulatorio S. Chiara-Caritas per Cittadini Extracomunitari Healthcare Piazza Santa Chiara 11,


tel: +39/091/327.986
Local health care clinic that provides basic assistance to undocumented migrants in Palermo and refers them to the university hospital for specialized treatment and integration within the health care system.
“Welcome” Centro Sociale per Famiglie Immigrate Various help for women and children (legal, healthcare, integration) Viale Romania 32,


tel: +39/06/8530.0916


Organisation that provides assistance to women and children in health care, language classes, professional training, family reunification.
Casa a colori di Fondazione LaCasa, Padova


Housing and work search Via del Commissario 42, Padova 

+39 049 680332 tel. 049-715988 Email

Casa a colori  is a privileged area to include, after a training period, individuals belonging to disadvantaged social categories. Thanks to the ability to have a job, they can build a more robust project of life and relationship.

Below are 3W lists of organisations and services relevant to migrants and refugees. 

NAGA – Milan

(Document outlining all services provided by NAGA in Milan)


English – 


Arabic – 


INMP National Institute for Health, Migration and Poverty – Rome

It provides medical assistance also in Lampedusa and in hotspot of Trapani. Contacts 

English – 

Campagna LasciateCIEntrare

The campaign was born in 2011 to counter a circular of the Ministry of the Interior prohibiting access to press organs in CIE (Identification and Exhumation Centers) and C.A.R.A. (Reception centers for asylum seekers): appealing to the right / duty to exert art. 21 of the Constitution, namely freedom of the press, LetCIEntrare got the repeal of the circular and is now battling for the closure of CIE, the abolition of administrative detention and the revision of immigration

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